Chatopet Privacy Policy

Last Updated: May 28, 2026

This Privacy Policy explains how Chatopet ("we", "us", "our") collects, uses, stores, and shares information when you use https://www.chatopet.com.

1. Information We Collect

• Information you provide: email, feedback, and content you submit.
• Usage information: pages visited, time spent, clicks, and referring pages.
• Device information: IP address, browser type, OS, and approximate region.
• Service data: media or text you upload for pet-related analysis features.

2. Cookies and Similar Technologies

We use cookies and similar technologies for login state, preferences, analytics, and ad measurement (including Google AdSense related requirements).

You can disable cookies in your browser settings, but some features may not work properly.

3. How We Use Data

We use data to:

• Provide and improve product features.
• Maintain security, fraud prevention, and abuse detection.
• Respond to support requests and important service notices.
• Measure product performance and user experience.
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share data only with:

• Infrastructure and analytics providers that help us operate the service.
• Payment, customer support, and security service providers.
• Law enforcement or regulators when legally required.
• Successors in case of merger, acquisition, or reorganization.

5. Data Security and Retention

We apply reasonable technical and organizational safeguards. No internet transmission is 100% secure, but we continuously improve our protections.

We retain data only for as long as necessary for service operation, legal obligations, and dispute resolution.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or export your personal data, and to object to certain processing.

To exercise your rights, contact us via the email below.

7. Children

Our services are not directed to children under 13. If we learn that we collected data from a child in violation of law, we will delete it.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

9. Policy Updates

We may update this policy from time to time. Material updates will be posted on this page with a revised "Last Updated" date.

10. Contact

Data Controller / Operator: Hong Kong Engine International Co., Limited (香港硬擎国际有限公司)
Email: info@chatopet.com